Thinking of upgrading your phone system? Here is a simple quiz: name seven features that you use on your existing phone system then name seven more that you will use on your new fancy IP PBX. If you found these questions easy to answer, you are one of the very few and can consider yourself a telecom guru.
Truth is that many people I speak to about upgrading are doing so for the voicemail to email feature and for a face lift – something new. This gets expensive.
Depending on your situation, there may be a solution or two that can give you what you want without spending an average of $1,200 per telephone set (all equip included). There may also be some interesting applications that have not been uncovered by your vendor.
Either way, if you are spending the money just for one or two features, explore the options available to you.