Lure of the Sparkle: IP PBX in Retail

National retailers are looking to large enterprise IP PBX solutions to solve their basic needs.  For most retailers this is overkill and there are alternatives that are more sensible.  However, the limitations on the shopping center data network make it difficult to access the alternatives. IP PBX is promoted by the vendor as the only […]

4G: Not Without its Pitfalls

4G is the most current innovation used for the delivery of internet to shopping center retailers.  Although this technology is viable for failover, it is more important to ask why this is even being considered.  The obvious reason is the current internet doesn’t meet the need, as discussed in a previous post. After speaking to retailer IT […]

Managing Voice and Data Suppliers in Retail

National retailers deal with multiple suppliers for different products (internet, voice, hardware, etc.) and regions.  A problem that will only get worse as Wi-Fi, video and failover internet requirements grow.  Not easily measured is the cost to your company.  For the larger retailers, this cost is in the six digits and for everyone, this cost is […]

Telephone Vendors: Selling Only What They Have

Telecom hardware or desktop solutions have gone through unprecedented change in the last few years.  Once an industry with only a handful of legacy PBXs (Nortel, Avaya, NEC, Mitel, Toshiba), telecom has seen an introduction of suppliers from the data industry, soft-switch manufactures, and open source providers.  The telephony delivery model compounds this change with hosted PBXs, […]

Outdated Shopping Centre Networks Cost Retail

Limitations of the shopping center network make it challenging and costly for the retailer to implement technology.  This impacts the retailer’s internet, telephone, Wi-Fi, video, and more.  In most case, the retailer is left with the cost of building their own network for the implementation of new technology. Without a future-ready network in the shopping […]

IP PBX: Great Hype or Good Value

Thinking of upgrading your phone system?  Here is a simple quiz: name seven features that you use on your existing phone system then name seven more that you will use on your new fancy IP PBX.  If you found these questions easy to answer, you are one of the very few and can consider yourself […]

Data and Telecom Equipment Definitions

The IT and telecom industry use standard terms to describe the condition or state of the equipment.  I have added this to assist with discussions when procuring this equipment. Grey Market – new equipment usually from acquired outside of the regional suppliers territory.  This equipment is brand new right from the manufacture and is sold […]

Voice and Data Problems in the Shopping Centre

Written specifically for retailers located in shopping centers, this series of blogs will identify the impacts of the major problems in data and telecom for the retail industry.  Please follow these posts for an inside look at how Achieve IP is working with the property owners to rethink data and telecom (voice) for the shopping centre […]

A New PBX: Paying for the Sparkle

When was the last time your IT company suggested remanufactured ICT equipment instead of new?  Refurbished / remanufactured equipment is recognized by Cisco, Avaya and most of the other major manufactures of ICT (telecom included) equipment, but rarely is it presented as a solution to the customer. Here is what Cisco is saying about refurbished […]

Keeping it Simple for the Small Medium Businesses

There is an absence of easy-to-understand posts for the small business owner and their telecom possibilities.  Please stay tuned as we plan on sharing our knowledge with our readers.  In the meantime, please stop by our Professional Services and Telecom Equipment sections to learn more about how we can help. Thank You, The folks at Achieve IP